Remote Administration

Description of Remote Administration

As regards to server administration and security teams in organizations or large organizations, managers usually are doing remote administration. This basically means that administrators use Microsoft Management Console additions or remote support tools to manage servers. For example, through the Microsoft Management Console additions, you have the option of connecting to remote systems. In fact, most of the administrative tasks that can be done locally, you can do remotely.

With the introduction of Windows Server 2003, it increased support for remote administration. This implies support for the use of Microsoft Management Console add-ins, Remote Desktop for Administration, Remote Assistance, and the web interface for remote management to perform remote administration. Tools that are most likely used for system administration are the graphical user interface (GUI) based tools. These tools include the connection to another computer option that allows you to specify which team you want to connect.

The main tools of the GUI-based systems used to manage remotely are listed here:

* Microsoft Management Console accessories
* Remote Administration (HTML) Tool
* Remote Desktop for Administration
* Remote Assistance
* Administration Tools Pack

Remote management via Microsoft Management Console accessories

Microsoft Management Console (MMC) is the administrative framework for most of the graphical user interface (GUI)-based tools that can be used to handle both local and remote computers. The MMC allows administrators to specify which supplements should be added to an MMC console. Third-party tools that provide administrative supplements can also be added to the MMC console. After adding the supplements, you can define different views on the console by adding windows to each plug. You can also configure an MMC console, so that other people can not change the console. This is done by saving the console in one of the modes available.

The way you choose to save the MMC console affects a number of important aspects of the MMC console:

* Plugins that can be added to the MMC console.
* The windows can be created.
* The nodes are displayed in the MMC console tree.

The modes you can choose between saving an MMC console are listed here:

* Full mode provides full access to the MMC. All areas of the console can be changed. Full mode allows you to add and remove snap-ins as well.
* User Mode (full), provides full access to the commands of windows, but excludes the ability to add and remove plugins.
* User mode (limited access – multiple windows), provides access to elements of the MMC that existed when saved. New windows can only be created and the windows can not be closed.
* User mode (limited access – single), provides a unique view of the console, as there were when saved. No new windows can be created.

To remotely administer a computer via an MMC console, you must have administrative rights to access and manage the remote computer specific.

How to create an MMC console

1. Click Start, click Run, type mmc and click OK
2. A blank MMC console that has no open supplements.
3. On the File menu, click Add / Remove Snap-in.
4. The Add / Remove Snap-In dialog box opens.
5. You can leave the default root of the console box Snap-Ins Added unchanged. Click Add
6. Select the plug-in to add to the MMC double click it.
7. To close the Add / Remove Snap-in dialog box, click OK
8. In the add-on that adds the root is displayed in the console.

How to create an MMC console remotely

1. Click Start, click Run, type mmc and click OK
2. Click the Choose Add / Remove Snap In command from the File menu
3. Click Add in the Add / Remove Snap-in dialog box.
4. Select the add-on to add, then click Add
5. Select the computer on another in this Snap-On Will Always Manage area.
6. Click Browse to select the team for the add on the computer when the Select dialog box opens.
7. Click OK.

How to add the remote desktop in an MMC console

1. Open a blank console
2. On the File menu, select Click Add / Remove Snap-in.
3. In the Add / Remove Snap-in dialog box, click the Add button.
4. Select Remote Desktop and click Add.
5. Click Close and then click OK in the Add / Remove Snap-in dialog box.
6. If you want to be able to open the Remote Desktop console can be opened from the Administrative Tools menu, click the File menu and then select the Save command.
7. In the File name box, provide a name for the MMC.
8. Click Save.

How to remotely manage a system using the Computer Management console

You can use the Computer Management console for management of remote systems. Computer Management is available in both client and server computers.

The Computer Management console contains the following primary nodes:

* System Tools node contains the Event Viewer, Performance Logs and Alerts, Device Manager and accessories.
* The node contains the Removable Storage Management Disk storage and accessories that are used to manage storage devices and local disks.
* The node service applications and supplements are used by the server administration tasks to the end.

To remotely administer a system using the Computer Management console

1. Click Start, right-click My Computer, then select Manage from the context menu.
2. Right-click Computer Management in the console tree and select Connect to another computer from the context menu.
3. Provide the IP address of remote computer on the other computer box.
4. Alternatively, click Browse to locate the remote computer on the network.
5. Click OK to connect and manage remote computer.

Remote Administration through the Remote Administration (HTML) Tool

You can use the Remote Administration (HTML) tool if you want to manage their servers via a Web browser. If the Remote Administration (HTML) tool is installed, you can connect to an IIS 6.0 Web server via the remote management site.

Some requirements to be met, but before you can use the Remote Administration (HTML) tool to manage a server via the Internet:

* If you are running Windows Server 2003 Web Edition, you must install the Remote Administration (HTML) tool on the server.
* The server must have a valid external IP address.
* Port 8098 must be used for communication.

How to Install the Remote Administration (HTML) Tool

1. Open the Control Panel.
2. Double-click Add or Remove Programs.
3. Click Add / Remove Windows Components.
4. The Windows Components Wizard starts
5. Select Application Server, and then click the Details button.
6. Select Internet Information Services (IIS), and then click Details.
7. Select World Wide Web Service, and then click Details.
8. Enable Remote Administration (HTML) check box. Click OK.
9. Click Next in the Windows Components Wizard to install the Remote Administration (HTML) tool.
10. Click Finish.
11. 1 Ta access and administration of a server via the Internet, open Internet Explorer.
12. 1 Go to https: / / hostname: 8098
13. 1 Once the server connection is created, you can use the Web interface to remotely administer the server

Remote management via Remote Desktop for Administration

The Remote Desktop for Administration mode of Terminal Services allows you to remotely administer a Windows Server 2003. Remote Desktop for Administration is installed by default when you install the operating system, but is not enabled by default. You have to enable Remote Desktop for Administration at each connection end before use.

The Remote Desktop Connection (RDC) is the use of client-end software used to access a server in the Remote Desktop for Administration. You can configure remote desktop connections to Windows servers and workstations. In Windows 2000 Server, you must install and configure Terminal Services remote access mode for remote desktop connections. Remote Desktop Connection is installed by default with Windows XP and Windows Server 2003. However, you can install Remote Desktop Connection in previous Windows operating systems (OSS) such as Windows 2000, Windows NT, Windows ME, Windows 98 and Windows 95. The DRC is backward compatible utility, and therefore can interact with Terminal Services in Windows XP, Windows 2000 and Windows NT 4 Terminal Server Edition.

How to enable Remote Desktop for Administration

1. Open the Control Panel
2. Double-click System.
3. Click the Remote tab.
4. Select Allow users to connect remotely to this computer box.
5. Further to allow users to connect remotely to the computer, click Select Remote Users.
6. Provide the names of users who are authorized to connect to the computer.
7. Click OK.

How to grant users rights to create remote connections to remotely administer servers

1. Open the Computer Management console.
2. In the console tree, expand the System Tools node, Local Users and Groups node, and then expand the node groups.
3. Right-click Remote Desktop Users, and then select Add Group from the context menu.
4. Click the Add button
5. Select the user to be added to the Remote Desktop Users group.
6. Click OK.

How to remotely administer a server using Remote Desktop for Administration

1. Click Start, All Programs, Accessories, Communications, and then click Remote Desktop Connection.
2. Box of the computer displays the name of the computer that was connected.
3. Select the team you want to connect the PC box.
4. Click Connect.

How to optimize remote connections

1. Click Start, All Programs, Accessories, Communications, and then click Remote Desktop Connection.
2. In the Remote Desktop Connection dialog, click the Options button.
3. Click the Experience tab.
4. Select the Custom option in the Choose your connection speed to optimize performance box.
5. Clear the checkbox Themes.
6. Return to ensure that the connection is dropped if checkbox is enabled.
7. Click OK.

Remote Administration with Remote Assistance

Remote Assistance uses the TCP / IP to establish a connection between two computers so that a user on one computer can request the assistance of a user located in another computer.

Remote Support Terminal Services and uses the RDP protocol to allow administrators to monitor and control the desktop of the remote computers, send and receive files from a remote computer and communicate with a user located on the remote computer.

To connect to a remote computer, a local area network (LAN) or Internet connection can be used. Requested remote access occurs when a user creates a Remote Assistance invitation and then send the invitation to the remote assistant. Unsolicited with remote access, remote assistance is provided without the person who provides remote support to receive an invitation for Remote Assistance. Windows Messenger or an email client can be used to send a Remote Assistance invitation to request remote assistance. Remote Assistance is automatically installed when Windows Server 2003 is installed. For a computer to receive remote support, the computer must be running Windows XP or Windows Server 2003 with the Remote Assistance feature enabled.

You can use Group Policy to configure the settings for Remote Assistance. Solicited Remote Assistance policy and political Offer Remote Assistance can be used to configure Remote Assistance through Group Policy:

* Enable and disable Remote Assistance.
* Allows users to send invitations for Remote Assistance
S * allow users to enable the remote control to another person.

How to send a Remote Assistance invitation (email)

1. Click Start, and then open the Help Center and Support
2. Click Remote Assistance.
3. Click Invite someone to help you.
4. Enter the name of the expert in the type of his assistant’s name text box and then click Continue.
5. On the next screen, enter the expiry date and the date of the invitation.
6. Require abandoning the recipient of a password to use the option enabled.
7. Provide a password on the type of password and Confirm Password text boxes.
8. After verifying the password, the Create button email invitation is enabled.
9. Click the Create button email invitation to send the invitation.

How to send a Remote Assistance Invitation (Windows Messenger)

1. Click Start, click Help and Support Center
2. Click the Invite a friend to connect to your computer with Remote Assistance feature.
3. Click the Invite someone to help option.
4. Under Use Windows Messenger on the next screen, click the button.
5. Provide a valid email address and password to log on to Windows Messenger.
6. Click OK.
7. The Messenger Windows dialog box opens.
8. Select Tools, Remote Assistance Request, and then select the email address of the person you wish to request assistance.
9. A request message is transmitted to remote support person.
10. When the individual accepts the request for remote assistance, the user is informed via a message.
11. 1 Remote Assistance console is displayed on the computer expert.
12. 1 A message that is awaiting a response shown.
13. 1 The user can click Yes to allow the experts to see the computer desktop.

Providing unsolicited remote assistance

1. Open the Help and Support Center
2. Click Tools to view information about computer located under Pick a task.
3. Click Offer Remote Assistance.
4. Offering Remote Assistance screen opens.
5. Provide the IP address of the computer you wish to offer Remote Assistance a.
6. Click Connect.
7. A message indicating that assistance is offered at a distance that is displayed on the computer of the novice.

Managing Remote Assistance invitations

1. Open Help and Support Center.
2. Click Remote Assistance
3. Click View invitation status.
4. The information in each Remote Assistance invitation shown. The information displayed includes the name of the person that the invitation was sent, the date and time of expiry of the invitation, and invitation status.
5. Select the invitation and click Details, Expire, Forward or Delete button.

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